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Coronavirus – how we’re supporting you

These are unprecedented and worrying times that we have found ourselves in. We are all thinking about our families, friends and colleagues and their safety and wellbeing being one of our highest priority. With this in mind, we have made vital changes that are designed to keep our clients and our staff safe, and yet still offer the support needed to you, our wonderful client.

No need to go out

Our priority is providing the best care for all of our valued clients and in light of the recent Government advice that the UK should avoid non-essential social contact, we have taken the decision to stop all of our Xpress meetings. Our staff, our support and customer service team are currently working remotely from home and fully available to help with any queries.

Join our NEW virtual groups

We are offering all clients the amazing opportunity to join a ‘virtual meeting’, rather than face to face meetings. If you would like to know more about our new virtual meeting – visit LighterLife.com to find out how you can join and order Foodpacks.

Foodpacks delivered to your door

We have plans in place to ensure there is continuity of Foodpacks supply. We know that good nutrition and a healthy weight are both factors that are vital to achieving ones best possible health profile. Given the current situation, what better time to ensure you’re still getting the recommended vitamins and minerals each day. The supermarket shelves might be empty – here at LighterLife we have you covered!

Ordering through our Online Shop

To help minimise contact, our courier service operated by DPD have implemented contact free delivery and suspended the option to collect from Pick Up Stores. We’re also no longer able to process Foodpack swaps until the coronavirus situation improves, however we have reduced the minimum delivery spend to £70 for free delivery!

Online Support

We have an online support group already set up. To join our facebook support group, click here. This private group is full of wonderful like-minded people on plan – sharing advice, hacks and experiences.

It’s so important that as a community we continue to stick together and support each other through this challenging time. We would love for you to stay active, whether that means dancing to music in your front room, going for a walk or simply video calling your friends and family. Please share your fun videos/photos with us by #lighterlife on all your social media posts. Keep up the positivity and share the love!